Do I need an existing OneGold account to get the card?
- Yes. If you don't yet have an account, you can sign up on OneGold.com or by downloading the OneGold mobile app.
Where is the OneGold Card available?
- Currently, the OneGold Card is only available to U.S. customers with a valid Social Security Number and government-issued ID.
Is there a credit check required to get the OneGold Card?
- No. There is no credit check or credit score requirement to apply.
- The OneGold Card is backed by your OneGold holdings. The OneGold Card functions like a debit card and does not require a line of credit.
Why is my Social Security Number required to sign up?
- Federal regulations require us to verify the identity of all account holders, a process known as Know Your Customer (KYC). Your SSN and physical address are used solely for identity verification purposes and is handled securely. This is a requirement from our sponsor bank, Cross River Bank, who is federally insured by the FDIC.
Can a minor apply for the OneGold Card?
- No. Account holders must be 18 or older to open a OneGold account and apply for the card.
Can I have a joint account?
- No. Each cardholder would need their own individual OneGold account.