Online Redemption
- How do I redeem physical metal?
- What is the minimum amount of metal I can redeem for physical product?
- Can I trade in my digital metals for physical metals?
- How can I be sure I am redeeming for authentic products?
- Can I purchase products not listed on the Redeem page?
- My cash balance does not cover the cost of the metal I wish to redeem. Can I pay for the difference?
- Where is the product shipped from?
- Do all orders qualify for Quickship?
- Can I change my shipping address?
- How much is domestic shipping within the United States?
- What countries can I ship metals to?
- How much is international shipping?
- Does APMEX declare the value of the package on customs forms?
- Does VAT and duties apply?
- What happens if I refuse delivery or I am unavailable to accept my international APMEX shipment?
- Are there any restrictions on shipping products internationally?
- Are there any other restrictions concerning physical redeem orders?
- What happens if a redeem order is cancelled?