OneGold takes account security seriously. To prevent unauthorized changes to your account, we must verify your identity before changing your 2-Factor Authentication device. Please contact our customer service team at (800) 492-9144 for assistance.
Articles in this section
- What is 2-Factor Authentication (2FA)?
- How do I set up 2-Factor Authentication?
- What 2-Factor Authentication apps can I use?
- I would rather not use SMS/text messaging. What can I do?
- I have lost or need to update my phone or 2-Factor Authentication device?
- Why should I verify my account?
- How do I upload my verification documents?
- What forms of identification are required to verify my account?
- How do I change my address?
- I live outside the United States. Can I create a OneGold account?