Once you have logged into your OneGold account, access the "Settings" section under your account name. Click "Verification" in the left-hand navigation, enter your details, and click "Continue". The next page will feature a drop-down menu to select the type of document you wish to upload. Once you have made your selection, click the "Browse" button on the right to access your computer's files and choose a document to upload. Once you have chosen your document, you will be able to click the "Submit for Verification" button and finish the document upload process.
Articles in this section
- What is 2-Factor Authentication (2FA)?
- How do I set up 2-Factor Authentication?
- What 2-Factor Authentication apps can I use?
- I would rather not use SMS/text messaging. What can I do?
- I have lost or need to update my phone or 2-Factor Authentication device?
- Why should I verify my account?
- How do I upload my verification documents?
- What forms of identification are required to verify my account?
- How do I change my address?
- I live outside the United States. Can I create a OneGold account?