Your limit order may not execute for a variety of reasons. For example, if you place a buy limit order for gold with a target spot price of $1,200, the limit order will not execute if the spot price of gold never falls to $1,200.
Additionally, OneGold can not be held liable if your limit order does not execute due to a payment method being removed, limit order expiration, or other technical issues. You may check the status of your limit order(s) from the limit order dashboard.