The redeem process occurs as follows:
- When owning Canadian, Switzerland, UK, or U.S. Products, you own a portion of a pooled position held at the Royal Canadian Mint, Switzerland, United Kingdom, or in the U.S. The metal may consist of silver, gold, or platinum in a variety of forms including, but not limited to, bars, and coins.
- Due to the storage locations storing the metals in a pooled position, there is not a process in place to separate and ship the metals for individual account holders. OneGold has a system in place where you can redeem your account holdings for physical products. When you redeem, metal is sold back to the OneGold at the current market value and the value of the metal can be used to purchase physical products through APMEX.
- When redeeming, you are selling your existing vaulted holdings at the current spot price -0.30% and applying the resulting cash balance to the physical APMEX product, at the APMEX best tier premiums.
- It is currently not possible to fund the difference between your cash balance and the value of product you’d like to purchase. If you wish to purchase metal valued more than your cash balance, you will have to fund your cash balance and place a redemption order upon settlement.