There are a few possible reasons:
- The referred customer must have signed up after clicking your referral link (and if they clicked multiple referral links, they must have clicked your link last).
- The referred customer must use https://www.onegold.com/app/buy to complete their qualifying order.
- Referral bonuses are only paid if the person you referred verifies their account and initiates a buy of $100 of or more. The buy must fully process (meaning the funds are delivered to the account). Buys can take up to four business days to complete.
- It can take some time for payments to go out, and they may not arrive immediately.
- We check for duplicate or fake accounts and don't pay out referral bonuses on these accounts. Duplicate or shared financials will cause disqualification.
If a referred user fails to complete the requirements to obtain a bonus within 180 days of opening his or her account, neither party will receive a bonus.