If your order is returned to APMEX due to either a) your refusal to pay duties or taxes or b) if the carrier was unable to deliver your order, you will be responsible for any return shipping fees, additional duties or applicable taxes for returning the package back to APMEX.
Articles in this section
- How do I redeem physical metal?
- What is the minimum amount of metal I can redeem for physical product?
- Can I trade in my digital metals for physical metals?
- How can I be sure I am redeeming for authentic products?
- Can I purchase products not listed on the Redeem page?
- My cash balance does not cover the cost of the metal I wish to redeem. Can I pay for the difference?
- Where is the product shipped from?
- Do all orders qualify for Quickship?
- Can I change my shipping address?
- How much is domestic shipping within the United States?